Reviews
Reviews about Blue Compass RV
Chas:
This was taken at Williams Creek Reservoir, about 25 miles out of Pagosa Springs, Colorado. The lake is at 8200 feet, and the area is beautiful. Thanks for making trips like this so comfortable. - Hershel
Patsy and I researched dozens of fifth wheels at several dealerships for about three months. After spending time with the sales and service team at ExploreUSA in Kyle, we found that Charlie, Lance, and all the staff were very knowledgeable about all the products they represent. We are very pleased with our Cameo fifth wheel and will definitely return to ExploreUSA for our next purchase! - Dennis
I was treated first class all the way... just top notch. My salesman, Waldo Pryor, was very professional and seemed genuinely concerned about everything. The general manager, Tom Delgado, was also excellent. He called me several times and offered his services in any way needed. - Greg
My husband and I stopped here with our new Jayco Jay flight because we had heard that Affinity had a free dump station. After pulling in back, Josh was working outside and immediately helped direct our RV to the station. Josh was SO helpful and friendly and answered a couple questions we had (this was our first trip ever with our new RV) He didn't have to do that! Goes to show what a quality place Affinity RV is. We will definitely come here in the future for any work needed, ect.
This is definitely Prescott Valley's hidden gem!!
So glad we stopped by.
Thank you Affinity RV!!
Yelp 5/30/2023 - Bonnie from Prescott, AZ
I recently purchased a few items from the parts department. Shelly and Misty helped me with my purchases. Their customer service skills are outstanding. They are both personable, professional, and knowledgeable. Affinity R.V. is fortunate to have such outstanding employees. Charles Savoir
Google 5/25/2023 - Charles from Prescott, AZ
Outstanding customer service, Don went above and beyond highly recommended, great experience.
google 5/25/2023 - Dave from Prescott, AZ
Anthony was such a pleasure to work with. Absolutely no high pressure sales pitch, he was genuine and very patient with our questions. Respectful young man with an honorable background in the military. The entire dealership staff was super nice to deal with. We love our new unit!
Google 5/25/2023 - Patti from Prescott, AZ
On Monday we came in to this office looking for a RV for our family. Aaron was nice to help us look for a RV that we fall in love with. This office is nice and really helpful with their customers. Thank you
5/24/2023 - Ivette from Prescott, AZ
We purchased a camper from Affinity RV in Prescott AZ. Aaron was our salesman and he was great. In fact, everyone we dealt with there went above and beyond to make sure everything was in perfect condition and all were very gracious and helpful. They even made sure our little dog had water and treats
If you are shopping for an RV, give them a call! You won’t be disappointed. - Carolyn from Casa Grande, AZ
We had a great experience purchasing our first travel trailer. Costumer service was top notch with sales, finance, and techs. We had a detailed orientation of the trailer. We are first timers and they were patient with our questions. Finance was quick and easy. We were able to get the needed accessories at the store at the lot. Highly recommended
Google 5/22/2023 - Tara from Prescott, AZ
Great facility great staff and overall a great experience. Thank you Dennis, Brian, and Mike they helped me every step of the way and made the purchase a breeze. Thank you Affinity RV!
Google 5/20/2023 - Austin from Prescott, AZ
Affinity RV has an Excellent & Professional Team. Stay local cause you get everything here! Sales Rep Dennis- knows his product and just a fun guy anyways.
Google 5/19/2023 - Jendave from Prescott, AZ
Traded super c for 5th wheel toy hauler. Got deal done over phone. Staff very knowledgeable on equipment we were interested in. Walk through was thorough and knowledgeable. Enjoyed the buying experience
Google 5/19/2023 - Bill from Prescott, AZ
Anthony is Very good at his job.
Google 5/19/2023 - Suzie from Prescott, AZ
Affinity was helpful in getting us set up in our second Lance camper. They had employees who were Lance owners and knew the product well.
Google 5/17/2023 - Tina from Prescott, AZ
Got it done and we're very gracious in getting the vehicle back to us.
Google 5/16/2023 - Jennylee from Prescott, AZ
We had a great experience dealing everyone at Affinity RV in Prescott. Don sold us our trailer and explained everyone very thoroughly.
Google 5/13/2023 - Ann from Prescott, AZ
Recently purchased a travel trailer and the process from finding my RV to driving off the lot was easy and everyone at the dealership was friendly. Would purchase from affinity again.
Google 5/11/2023 - David from Prescott, AZ
We bought a Grand Design travel trailer through Affinity. It was our first time buying an RV, so we had many questions, and we were out-of-town buyers. The staff was friendly and helpful in answering our many questions through phone calls and in person. We had the chance to work with Russell and Don in sales and Brian in finance, and they gave us personalized suggestions through the buying process. The staff in parts and service was also obliging upon pickup. As we were setting up our towing gear, we realized we were needing a part, and Michael and other employees in service jumped in and not only helped us with the part but assisted us in setting up our towing gear. Super pleased overall with the product and service we received.
Google 5/11/2023 - Bryson from Prescott, AZ
Excellent customer service at this dealership in Prescott Valley, would highly recommend! Mark in sales gave us time to decide on the best trailer for our family; we never felt pressured.
Jamison in service took plenty of time to show us all the features of the trailer and really provided a personal touch for the delivery process. - Susan from Prescott Valley, AZ
second time we needed service for our rv and they took care of all the repairs quickly. Staff is knowledgeable, professional and took care of every issue easily to our satisfaction. We are glad to have a great center to rely on. I recommend them highly.
yelp 3/7/2023 - Jolli from Prescott, AZ
I have had such a fantastic experience in buying my latest RV from Affinity RV. The Sales Dept starting with Gonzo were quick to respond and made my search easy and pleasant. Everything went quickly and efficiently and the staff accommodated every request I made. Their help went above and beyond because of my special circumstances and I so appreciate the extra services the provided. There were several things that the service department noted at my walk thru upon delivery of my rig and Tom and Cody made sure everything was completed and again went above and beyond to help me. I live locally and in my small RV community I've talked to many that also praise their experience with Affinity RV !!
Yelp 2/28/2023 - Tiffany from Prescott, AZ
If every company in the world treated their customers like Affinity RV in Prescott, AZ does, the world would be a better place. We had a great time working with Russell and Don to purchase our Winnebago Sightseer. We already had good credit to get financed easily, but the finance manager, Brian, put us in touch with a company that could clean it up even more and made it possible for us to get an even better interest rate. Best buying experience EVER!!!
Yelp 5/3/2023 - Diane from Prescott, AZ
Anthony Brigante was our salesperson and he was AWESOME!!!!! Extremely knowledgeable, professional and personable. Everyone at Affinity RV was wonderful. Really appreciated the help from Ian and Brian.
Google 5/9/2023 - Fay from Prescott, AZ
Super easy process. So looking forward to our first outing in our beautiful new rig!! Eli in service was great, Brian in finance was awesome, and Don was phenomenal. Also Max and Ian were so easy to work with. Would highly recommend you all!!
Google 4/21/2023 - Joann from Prescott, AZ
Dennis is super helpful and knowledgeable. Got the job done right.
Google 4/21/2023
- Brian from Prescott, AZ
Wow, Our experience from sales thru today’s walk through has been truly Awesome. We had several conversations with Mike McFadden the GM. Our Salesman’s Anthony Brigante, and Connor the Tech who always welcomed us with smiles. Our Wonderful Brinkley Z3100 2024 5th Wheel # 201. Dan and Sally Sullivan
Google 4/22/2023 - SALLY from Prescott, AZ
Wonderful experience we had ...thank you Anthony!!
Google 4/22/2023 - Kevin from Prescott, AZ
Great experience working with Affinity RV to buy our pop up trailer!
Google 4/25/2023 - Risa from Prescott, AZ
Fun easy experience! Don was great to work with!
Google 4/25/2023 - J from Prescott, AZ
Low pressure sales with informative people/technical knowledge. They made it seamless and easy. A great team that enjoys making your rv buying easy.
google 4/25/2023 - Geof from Prescott, AZ
Good customer service, no pushy salesmen. Overall a good experience.
facebook 4/27/2023 - JW from Prescott, AZ
Cheryl Lane in the parts dept. is awesome! I was in a bit of a jam, and she was able to come through with what I needed, helped me out big time. It's always a pleasure chatting with her, Thanks Cheryl!
Google 4/27/2023 - Jeff from Prescott, AZ
Great people to work with! Don Malcolm has been awesome! Wouldn't shop anywhere else!
Google 4/28/2023 - Janet from Prescott, AZ
Anthony was really helpful. Great service
Google 4/28/2023 - Joel from Prescott, AZ
Great experience. Dennis, Ian, and Brody were great! We bought a RV for the first time. Great people and service!!
Google 4/28/20232 - LESLIE from Prescott, AZ
Russell and Brian Michael and Will were great..Thanks for everything. Larry and Michelle
Google 4/29/2023 - Larry from Prescott, AZ
My second time buying a Rig from Affinity and what a great experience! Dennis and Brian truly went above and beyond for me. Thank you to you both who I now would call my friends. You guys are the best.
Google 5/2/2023 - Kristi from Prescott, AZ
Very nice people and the workers very nice
Google 5/4/2023 - Cheryl from Prescott, AZ
The people at Affinity RV in Prescott Valley Az are terrific. We worked with Natalie, Gonzo and Rob who made our purchase a pleasant experience. I can not say enough nice things about Jay in the service department who went over every inch of the vehicle with us to make sure we knew how everything operated. Highly recommend you give this business an opportunity to to meet your needs.
Google 4/16/2023 - Donna from Prescott, AZ
Gonzo was very helpful and knowledgeable salesman and just an all round nice guy. Cody was very helpful and answer all of are question and did a great job with the walk thru. Brody made the financing easy and quick. Thanks!
Google 4/21/2023 - Nancy from Prescott, AZ
Bought my first trailer. Natalie was so helpful. The whole team at affinity made the process easy and streamlined. Excited to get traveling.
Google 4/28/2023 - Alexander from Prescott, AZ
Affinity RV and Gonzo have been incredible! Hassle free, very informative and a pleasure to work with. My walk through was relaxing, easy and the service tech broke down everything I asked of him.
Google 5/8/2023 - Matthew from Prescott, AZ
We bought our first RV here. Great salesman,Dennis T. Everyone from sales to finance to service were fantastic! - Leslie from Prescott, AZ
Size - Kim from Prescott Valley, AZ
The people at Affinity RV in Prescott Valley Az are terrific. We worked with Natalie, Gonzo and Rob who made our purchase a pleasant experience. I can not say enough nice things about Jay in the service department who went over every inch of the vehicle with us to make sure we knew how everything operated. Highly recommend you give this business an opportunity to to meet your needs.
Google 4/16/2023 - Donna from Prescott, AZ
Very good with experience ok
Facebook 4/14/2023 - Sharen from Prescott, AZ
We recently purchased a trailer from affinity, Aaron was great to work with and made sure it was ready for us in a timely manner. Great service team!
Google 4/15/2023 - James from Prescott, AZ
Don Malcolm is a great person to work with easy to work on over the phone. Tried all the dealers in the valley to give best price up front. Don was to the point and no “BS”. I recommend to purchase one from his team. !
Google 4/18/2023 - Saul from Prescott, AZ
Russel took great care of us. Very generous with his time accommodating our requests. No pressure enjoyable transaction. Dave did a thorough walkthrough that was very informative!! Happy camper!
Google 4/18/2023 - Rob from Prescott, AZ
Gonzo is great!
Google 4/6/2023 - JERRY from Prescott, AZ
Great service and excellent sales team. They made our transaction smooth and we got what we were looking fo
Google 4/8/2023 - Robert from Prescott, AZ
Pulled into Prescott with only 3 out of 4 trailer brakes working. Affinity got me in right away. Took less than an hour to find and fix the problem. With so many dealers backed up with repairs it sure was nice to find one that could help us out. Highly recommend this place!
Google 4/11/2023 - Mark from Prescott, AZ
This is what I call a good service. Didn’t use the shop this time but I use the free dump and refill station. Thanks a lot guys this is what I called Service.
Google 4/12/2023 - Alexandre from Prescott, AZ
Very professional service with friendly staff!
4/6/2023 - Darcie from Prescott, AZ
Omgggg ADAM and MARK WERE SUPER HELPFUL AND WENT OUT OF THEIR WAY to help me get my tiny tot RPOD, “RPOD-D2” safe and secure before monsoon season arrives!! Thanks guys!!
Google 4/7/2023 - Oriana from Prescott, AZ
Good service, great place to buy a trailer!!
Google 4/7/2023 - Mason from Prescott, AZ
Gonzo was so patient and helpful, even through text. We never felt pressured. The walk through was thorough. It was all so easy and everyone was so friendly.
Facebook 4/7/2023 - Koni from Prescott, AZ
Best RV dealership we have ever dealt with. Everyone we felt with very courteous and knowledgeable. Dennis and Brian are super easy to deal with.
Google 4/8/2023 - Heidi from Prescott, AZ
Anthony Brigante and Brian DeCastro were easy to work with answered all my questions and concerns. They made my trailer purchase experience smooth and seamless.
Google 4/8/2023 - Tracy from Prescott, AZ
I can only attest to the service we received when we needed warranty work done on our Grand Design Reflection. I'm sure others have had a negative experience since that's typical of any business. But our experience was very good! We would return in the future should we need repairs done while in the Prescott/Verde Valley area. Michael in service provided excellent customer service from start to finish and provided good communication while we waited for the warranty process to go through. Hannah got the parts ordered very quickly, and we were able to get in and out during our stay in the area. Thankful for the team there so we could get back on the road!
Yelp 4/4/2023 - Stephanie from Prescott, AZ
Great experience with Anthony in sales and Brian in finance everything was simple and painless all the way through great shop come and check out these guys!
Google 3/28/2023 - Kelli from Prescott, AZ
Russell and the team at Affinity were fantastic! Very comfortable buying experience.
Google 3/29/2023 - Tina from Prescott, AZ
We took our trailer to the Prescott Affinity Service Department and spoke to Mark , one of the service advisors, about having an issue with our batteries not holding a charge. (Our trailer was not quite a year old). After having the trailer for a only few hours, they called to tell us they had found a few problems with the way the solar panels had been hooked to each other and that they would make sure they were connected properly and since the bad wiring had damaged the existing batteries, replaced them also. Our trailer has been working perfectly since! Mark and the whole service crew were great to work with and very compassionate. We felt we were in good hands and knew they truly cared about us.
Google 3/28/2023 - Paul from Prescott, AZ
I have to give this company a 5 star in customer service!! I was working in our 5th wheel & I walked out to get a few things from the house & I shut the door behind me. When I came back to open the door it was locked & the keys were inside on the counter! I couldn't believe it, how did the door lock itself?? Did I slam it that hard to lock it? I was frantic & almost in tears since we did not have an extra set so I called Affinity in Prescott where we purchased the trailer from. I spoke to Jesse in service & explained the situation. He was very nice & told me to relax we're going to help you. He said I needed the parts department but to hold on & he would call over there & see what he could do. He came back on the line & said someone was coming out right now to help me. And he was right, they showed up immediately! Kim and Adam are the ones that came out to my house & they were amazing!! They were here so fast and she was able to open the door for me in a few seconds. They did not charge me a service call which I would have been happy to pay for especially since they came out immediately! I even offered to give them some money for gas or at least to buy themselves some lunch but they refused and said to use that money to buy the blanks to get another set made! I have never experienced anything like that, the friendliness, the caring & thoughtfulness they showed went along way with me!! I didn't think that kind of service existed anymore in this world because most people and places are only out for themselves and true customer service where you care about people is a rarity! I gave them both a big hug & thanked them so much for all their help!! THANKS AGAIN AFFINITY & THANKS FOR HIRING TERRIFIC PEOPLE!!!
Google 3/30/2023 - Tricia from Prescott, AZ
joe was a wonderful salesman and jay was very informative and we had a great experience with everyone at affinity RV
Facebook 3/30/2023 - Evan from Prescott, AZ
Anthony was amazing. Finance easy, they were not sleezy salesmen, they were kind & understanding.
Google 3/31/2023 - Danny from Prescott, AZ
Awesome and simplified process. Gonzo is highly knowledgeable and went the extra mile for us! Would highly recommend this dealership. Definitely visit Gonzo!
Facebook 3/31/2023 - Ashley from Prescott, AZ
Quick, professional, and honest services.
Google 4/1/2023 - Trust from Prescott, AZ
Great service from sale department!!
Google 4/1/2023 - Daniel from Prescott, AZ
Great experience! Don Malcolm was extremely professional and helpful during the whole process. Love our new 2022 jayco! Thanks Affinity!
Google 4/1/2023 - James from Prescott, AZ
Dennis was very helpful, informational and didn’t waste anytime had a great experience.
Google 4/ 1/2023 - Calvin from Richardson, TX
We are first time RV buyers. We purchased a 2022 Jayco RV Trailer in April of 2023. The entire staff is very helpful and easy to speak to. I encourage anyone who is looking into purchasing any type of RV to give them a call!
Google 4/1/2023 - Marilynn from Richardson, TX
Answered all our questions. - Gilbert from Iron Springs, AZ
Don Malcolm was very helpful and his team very enjoyable! thank you guys! - JOHN from Iron Springs, AZ
They worked with us on pricing, patient, liked the customer service, and the manager and sales person (Joe) were patient and helpful. The serviceman Jay was great and very thorough in explanations....good experience...! - Mark from Cornville, AZ
They have a good selection, and Mark Teeter is a wonderful salesman. He was super helpful, and continued to be after we committed to buy. He texted me to keep me up to date on when parts for my upgrades would arrive, and what to expect to happen next. Brian in finance worked hard to make sure we got the best available rates and payments within our budget. As we are new to RVing, we were offered time with the service department to learn all of the how to so that we will actually be ready to go, and Mark provided us with a helpful list of things you need when you start traveling. Highly recommend!
Google 3/19/2023 - Patty from Prescott, AZ
Great customer service!!
Google 3/18/2023 - Anthony from Prescott, AZ
Had a couple things tweeked on my new Lance Truck camper. There campers are great. My first one was s 2004. My new one is a 2022. I live in them, they can't be beat.
Google 3/20/2023 - Awref from Prescott, AZ
Me and my husband had exceptional service with Russell and Anthony and Brian the finance manager. I talked to Russell on Friday March 17th about the wolf pup and me and my husband went in on Saturday and talked with Anthony and on Monday I talked with Brian and got financing and we're picking it up this Saturday we were very happy with all of your employees service, very friendly
Google 3/22/2023 - Tina from Prescott, AZ
Great place to get a propane refill and water.
Google 3/23/2023 - Avid from Prescott, AZ
Had a great experience at Affinity RV. Dennis was super friendly & showed us several RVs. We found a great RV & are very happy with our our purchase. All of the staff there are very informative, knowledgeable & helpful. I would highly recommend
Google 3/23/2023 - Tami from Prescott, AZ
Had a deal with a private party however, Affinity was so much better! The follow up was excellent! - John from Chino Valley, AZ
We were so pleased that we could browse the RVs at our leisure, without any pressure.
When we had looked at everything we wanted to see Dennis stepped in and helped us find exactly the perfect RV for us!! - Paul from Prescott, AZ
having dealt with Affinity RV for the last 8 years in parts, sales, and service have been positive - Mr. from Prescott, AZ
Mark and Joe were great to work with. Always available to answer my many questions. THANK YOU! - Rod from
Russell was intelligible and it helped me quite a bit
Facebook 3/10/2023 - Richard from Prescott, AZ
Just purchased our 2023 Alliance Paradigm from Affinity RV in Prescott. Everything was awesome. Aaron was our sales person and he was super helpful and knowledgeable. Overall very nice purchasing experience.
Google 3/11/2023 - Leslie from Prescott, AZ
Our salesman, Mark Teeters, was very knowledgeable and always did what he said he would do. He was very easy to work with. Buying a new Imagine was a very positive experience! - Ramona from Congress, AZ
We just purchased a new travel trailer from Affinity RV on Rte 69 in Prescott Valley. The entire process was pleasant and simple. From our initial contact with Gonzo and through the delivery and walk through with Mark and Scott and the paperwork with Brian it was a seamless purchase. We have purchased other travel trailers in the past and never were we as well treated! Thanks to all!
Google 2/28/2023 - Gerry from Prescott, AZ
Anthony was very professional, and extremely helpful throughout the process of purchasing our RV.
Google 2/26/2023 - Kelly from Prescott, AZ
Anthony was great to work with. A great overall experience
Google 2/28 - Monique from Prescott, AZ
Everyone has been so help and pleasant to work with. Great place to purchase an RV
Google 3/3/2023 - Cyndy from Prescott, AZ
Anthony helped us find the perfect camper for our family. Brian super helpful with the financing.
Google 3/4/2023 - Michael from Prescott, AZ
Anthony and Brian have been a pleasure to work with. Purchasing our new for us RV has been a piece of cake and a fun experience. Thank you Affinity!!
Google 2/17/2023 - Nancy from
What a Great Experience with Anthony Brigante at Affinity RV. Our Go To Guy!!
Facebook 2/17/2023 - Kelei from
Affinity RV and Russel in particular is top notch completely recommend this place!!
Google 2/17/2023 - Jared from
We are travelling through and these guys helped us out with a repair. Good work and really friendly folks!
Google 2/18/2023 - D from
Went in for parts for my 5 th. Wheel . Very friendly knowledgeable staff . Got what I needed at fair price. Definitely recommend!
Google 2/18/2023 - Fred from
We had an awesome experience buying our new 5th wheel! We started this process of shopping last summer and our salesman, Aaron, was so patient then with showing us 5th wheels that would suit our needs. After months of searching, we found "the one" and Aaron was able to get us through the purchasing process effortlessly and within our timeline! Our Finance Manager, Brian, was also super friendly and wasn't your typical pushy finance guy. What a breath of fresh air to work with them!
Google 2/19/2023 - Ashley from